.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Research Study Development Award for Artificial Intelligence Connect with Centers as well as called a Leader in two Aragon Study Entire world reports: artificial intelligence Representative Platforms in the ICC, 2025, as well as Intelligent Contact Facility, 2025. The provider was actually realized as the best calculated seller in the artificial intelligence Representative Operating systems report.At the primary of Five9’s technology is their sight for The NEW CX, where AI Representatives and also AI-empowered Human Agents collaborate to provide hyper-personalized client adventures. The business just recently presented brand-new developments consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s lofty use innovation in market evolution and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research study Technology Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Investigation Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research Entire world: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand new CX, ou00f9 Representatives artificial intelligence et Professionals Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was also named an Innovator in The Aragon Research Study Planet for Artificial Intelligence Broker Platforms in the ICC, 2025 as well as Aragon Research Study Globe for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX Platform, has actually been actually named a champion of the 2024 Aragon Study Development Award for AI Connect With Centers. In addition, Five9 has been actually named an Innovator in 2 Aragon Analysis Entire world records: AI Broker Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. This awareness from Aragon Analysis underscores Five9’s placement as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 file openings Five9 as one of the most
key vendor ranked in
the file, identifying Five9 s tactical eyesight for AI-driven technology in CX. At the core of this particular technology is Five9’s perspective for The brand new CX where AI Representatives and also AI-empowered Human Agents collaborate to deliver hyper-personalized, effortless client knowledge. By inspiring businesses to deliver transformative client communications while minimizing costs and strengthening performance, Five9 is establishing new specifications for AI-powered services in the connect with facility business.
AI is foundational for creating exceptional consumer adventures, and our experts are actually honored to become recognized by AragonResearch study as cutting-edge for our efforts to push the smart connect with center onward, mentioned Jonathan Rosenberg, Chief Modern Technology Police Officer and also Director of Artificial Intelligence, Five9. Our emphasis has been, and will certainly continue to be, aiding organizations provide those experiences with simple resources as well as capacities. With each brand new innovation, our company take an advance for each Five9 and for the industry all at once.
The Aragon Research study Advancement award pinpoints providers leveraging visionary use modern technology to not merely adapt as markets transform, but to actively interfere with and also notify just how their markets are going to advance. Five9 was formally offered along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Analysis awards event.Five9’s devotion to advancement, especially its vision for mixturing AI Brokers and also AI-empowered Person Agents, is setting a new specification for how organizations may deliver hyper-personalized and also smooth consumer knowledge, said Jim Lundy, Founder, Chief Executive Officer and also Lead Expert, Aragon Investigation. This award and also document identity builds on Five9’s commitment to delivering AI innovations for CX.
Previously this year, the business introduced new developments, including Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Brokers, that improve the means providers move toward CX, driving better results for each clients and brokers. Concerning Five9. The Five9 Intelligent CX Platform, powered by Five9 Genius AI, offers a complete suite of remedies to electrical power AI-elevated client expertises that provide far better organization results and Bring Joy to CX.
Our combined cloud-native offering permits hyper-personalized client experiences and also more empowered staff members, creating every client interaction even more connected, straightforward, and individual. Counted on by 2,500 +customers and 1,400+ companions worldwide, Five9 unites the power of AI, our system, and also our people to steer AI-elevated CX.To learn more, go to www.five9.com. Engage along with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Liberties Scheduled.
The identification of an Aragon Analysis award winner is not a promotion by Aragon Research of any type of seller, item, or even company. Scenery source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary honors carried out Five9( FIVN) win in 2024 coming from Aragon Investigation? Five9 won the 2024 Aragon Analysis Innovation Honor for AI Get In Touch With Centers and also was actually named a Leader in pair of Aragon Research World records: AI Representative Platforms in the ICC, 2025, as well as Intelligent Contact Center, 2025.
What brand new AI products performed Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents to enhance client experience control.Exactly how does Five9’s( FIVN )BRAND-NEW CX vision influence customer service? Five9’s brand-new CX vision mixes artificial intelligence Representatives with AI-empowered Individual Representatives to provide hyper-personalized, straightforward clientexperiences while reducing costs and also enhancing performance.
What was Five9’s( FIVN) strategic job in the Aragon Investigation Globe 2025 document? Five9was installed as one of the most critical provider in the AI Broker Operating Systems in the ICC, 2025 document, acknowledging their strategic sight for AI-driven advancement in CX. When did Five9( FIVN) receive the AragonInvestigation Technology
Award
?
Five9 was officially presented with the honor on December 10, 2024, at the Aragon Transform 2024 awards service.